Testimonials & Reviews
Anne Arundel Gastroenterology Associates, P.A.
Gastroenterology & Hepatology located in Annapolis, MD, Kent Island, MD, Odenton, MD, Bowie, MD, Pasadena, MD & Greenbelt, MD
Anne Arundel Gastroenterology Associates, P.A. always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 2020 reviews with an average rating of 4.84 out of 5 stars. Please read what others are saying about Anne Arundel Gastroenterology Associates, P.A. below, and as always, we would love to collect your feedback.
John S.
Submitted 09/01/24
Wonderful care and professional treatment. Thank you!
Judy W.
Submitted 09/01/24
I feel cared for and am able to ask questions. I don’t feel rushed and feel the time allocated is good. Dr Flasure has my full confidence.
Mildred G.
Submitted 09/01/24
I have extreme anxiety about the prep day. I felt that Emily just shrugged it off and didn't care. In fact I believe she made the prep day even worse because I don't go everyday I have to do a 2 hour drink beginning at 2 am. I also explained that I am hypo-glycemic which she didn't seem to care about as well. There has to be a better way to approach this when you have a person on medications for anxiety and depression. I realize you probably get a lot of people complaining about the prep but please show some sense of caring and not just brush their concerns aside.
Ethel T.
Submitted 09/01/24
Excellent manner. Took the time to listen to an old woman and addressed my concerns patiently.
Moved to DE, but I will always come back to him.
DOUGLAS P.
Submitted 08/31/24
Everyone was friendly, yet very professional, reassuring, informative, and helpful.
All questions and concerns were addressed.
Linnette T.
Submitted 08/31/24
Always excellent care from Dr. Jackson. Highly recommend
Sharon R.
Submitted 08/31/24
Care was quick courteous and efficient. Follow up calls were as promised.
Emily B.
Submitted 08/17/24
The entire staff was very professional and attentive
Pat L.
Submitted 08/17/24
Emily was kind, patient and very knowledgeable about my situation. She took time and discussed several options before making a decision as to the next step to take for a diagnosis.
Marcia C.
Submitted 08/16/24
Clear, concise and friendly.
Thank you!
Rachael W.
Submitted 08/16/24
Karen Prahler is absolutely wonderful. I have never seen her before but I’m so glad my appointment was with her. She was extremely thorough and attentive. She was able to help me above and beyond what I expected.
Ann M.
Submitted 08/16/24
I have worked with Lauren Brennan since the onset of the gastric issues I have had. Her advice has been very valuable in steering me in the right direction. She is very professional and a pleasure to work with.
Kimberly C.
Submitted 08/13/24
Very kind and easy to talk to.
Tom H.
Submitted 08/10/24
The doctor was completing sensitive to my anxiety and explained what to expect when the procedure is none in the scheduled time
Michael M.
Submitted 08/09/24
Good afternoon,
I recently had a colonoscopy at your Bestgate Rd, Annapolis facility on Thursday morning, August 8th. I wanted to take a moment to share my overall experience and provide some feedback.
First, I would like to commend the staff and doctors for their politeness and professionalism. The facility itself was clean and well-maintained, which contributed to a generally positive experience.
However, I encountered an issue that I feel needs addressing. The anesthesiologist’s demeanor was notably aggressive and seemed almost angry. When I informed her about my sleep apnea and CPAP usage, her response was alarming. She said, “Well if you have any issues, I’m going to wake you up and you will just have to be awake for the procedure.” Her tone was far from reassuring and made me feel uncomfortable. Her manner during the entire process, including when I had to reposition on the gurney, was quite brusque, which was distressing.
Additionally, I would like to address the EKG lead pads used during my procedure. In my previous experiences with EKG tests, I have never encountered such discomfort. The pads that your facility used had an adhesive that was difficult to remove and caused significant pain, pulling at my skin and removing all body hair which they came in contact with. While one pad was removed while I was unconscious, the others were left for me to deal with later. Why were they not removed when the leads were removed while I was still unconscious. I suggest considering less aggressive pads or offering to shave the area where the leads will be applied to improve patient comfort.
My wife, who had a similar procedure at your facility last month, also experienced difficulties with the anesthesiologist. It seems this may be an ongoing issue. Both of us work in professional environments where customer service and demeanor are crucial, and we believe the same should apply to patient interactions.
Thank you for taking the time to consider this feedback. I hope it can help improve the experience for future patients.
Best regards,
Michael Mooney
Carla D.
Submitted 08/09/24
Very pleased with care I received and professional manner in which it was delivered.
Torsten A.
Submitted 08/08/24
Friendly consultation.
Cherby W.
Submitted 08/07/24
The doctor performed the best he could, I suppose because my colon was not totally cleaned.
The office emailed forms to me to purchase Gatorade and laxatives
The doctor put in the report that I had a Colonoscopy with Extended Prep Protocol - this is NOT TRUE!
I was told I now need to have a Colonoscopy with Extended Prep Protocol because my colon was not clean enough.
I was told to buy laxatives and Gatorade (that I did) and followed the procedure that I was given. I was NOT given the EXTENDED protocol until after my procedure and was told I need to have it done again.
I was given the extended form - this time WITH the Rx . I am the only person I know who was told to use a Gatorade solution.
I asked why I was not given a prescription and was told the the Gatorade solution was the same thing - I now know it isn't.
I hope there are no later problems; I do not think my insurance will pay for a retest because of the report the doctor submitted.
John B.
Submitted 08/05/24
Uneventful
Christopher B.
Submitted 08/05/24
Care was prompt and professional. I never had to wait long between the various steps involved in my procedure. All of the staff was friendly and very clear about what they were doing and what would happen next. They answered questions and clarified as needed and were very patient. I was comfortable and at-ease throughout my entire experience and procedure. I definitely recommend Dr. Olenec and this practice.